ASC technologies - Compliance Recording

ASC Technologies — Compliance Recording

A comprehensive solution for communication recording and regulatory compliance

With increasing regulatory oversight and growing data protection requirements, companies are increasingly facing the need not only to record communications, but also to ensure their legal validity, security, and convenient access for analysis.
Compliance Recording by ASC Technologies is a professional software solution for recording, storing, and intelligently analyzing corporate communications in full compliance with international standards and regulatory requirements.

The use of Compliance Recording enables companies to:

• ensure full compliance with legal and regulatory requirements;

• reduce legal and operational risks;

• increase transparency of communications;

• improve the quality of customer service;

• obtain analytical data to optimize business processes.

The solution is designed for organizations where call recording is a mandatory part of business processes and an element of risk management.

What Compliance Recording Is

Compliance Recording is a centralized platform for recording and managing all types of corporate communications:

• voice calls (fixed and IP telephony);

• video conferencing;

• chats and messages;

• screen and data sharing.

The system ensures secure storage of recordings, access control, user activity auditing, and compliance with regulatory requirements such as GDPR, MiFID II, Dodd-Frank, FINRA, and other industry standards.

Key Solution Capabilities

Communication recording and storage

The system automatically captures all required interactions, ensuring continuous recording and data integrity. A centralized repository with flexible retention periods and deletion policies is supported.

Regulatory compliance

Compliance Recording helps organizations meet regulatory requirements through:

• secure data storage;

• detailed access auditing;

• role-based access control;

• ensuring the legal validity of recordings.

Intelligent Analysis and Analytics

Built-in analytics and artificial intelligence tools allow you to:

• transcribe conversations;

• search the content of recordings;

• identify risks and violations;

• analyze communication quality and employee performance.

Flexible Architecture and Scalability

The solution supports various deployment models:

• on-premise;

• in the cloud;

• hybrid format.

Compliance Recording easily scales and integrates with leading communication platforms and UC systems, including Microsoft Teams, Zoom, Cisco, Mitel, Genesys, and others.

Industries of Application

The ASC Technologies solution — Compliance Recording — is effectively used in the following industries:

• Financial Sector

Banks, investment companies, insurance organizations, and brokers where recording consultations and client negotiations is mandatory according to regulatory requirements.

• Contact Centers

Recording and analyzing operator calls, monitoring service quality, training staff, and reducing operational risks.

• Government and Municipal Organizations

Documenting official communications, increasing process transparency, and protecting information.

• Healthcare

Recording communications while complying with personal data and medical information protection requirements.

• Large Corporate Structures

Companies with distributed infrastructure where centralized management of corporate communications and internal control is essential.

• Telecommunications and IT Service Providers

Expanding the portfolio of services for corporate clients through professional solutions for recording and analyzing communications.

Conclusion

ASC Technologies — Compliance Recording is not just a call recording system, but a strategic solution for managing corporate communications. The platform combines reliable recording, secure storage, intelligent analysis, and regulatory compliance, helping businesses operate efficiently and confidently in today’s market.

For professional consultation on implementing the ASC Technologies — Compliance Recording system for your company, please contact our specialists. We will help you select the optimal configuration of the solution, taking into account your industry, regulatory requirements, and the specifics of your IT infrastructure.