SIM Digital Call Recording Systems
Reliable call recording systems for corporate and industrial use
SIM digital call recorders are a hardware and software solution for 24/7 recording of all types of voice communications. The system can be installed in an industrial rack-mount server with backup power and supports high storage capacity (50,000+ hours) with automatic cyclic deletion of old files (FIFO). Various recording modes are supported — continuous, VOX-based, or off-hook. All recordings can be exported in WAV format for archiving or analysis.
Recordings are protected with digital signatures to ensure data integrity and prevent unauthorized deletion or modification. The system supports multi-user access with role-based permissions, maintains a log of all operations, and provides remote access for management, monitoring, and playback.
Key Features
- Continuous and triggered recording: recording in multiple modes (continuous, VOX, or off-hook).
- High capacity and reliability: ability to store tens of thousands of hours of recordings with automated storage cycle management.
- Security and integrity: digital file encryption and user activity auditing.
- Remote management: device control via Ethernet with multi-user access.
- Export and playback: export recordings in WAV format, search, and playback of recordings.
Typical Use Cases
- Contact centers and customer support services: recording operator calls for quality control and staff training.
- Financial institutions: banks, brokerage, and insurance companies that require reliable storage of recordings to comply with internal standards.
- Emergency and public safety services: call recording for incident analysis and investigations.
- Telecommunications and IT departments: centralized communication management and VoIP traffic recording.
Why Choose SIM
The SIM Engineering Company has over 30 years of experience in developing and delivering digital call recording systems and integrating complex communication solutions. SIM products combine reliability, configuration flexibility, and a wide range of features, making them suitable for corporate and specialized use worldwide.
For professional consultation on implementing SIM digital call recording systems for your company, contact our specialists. We will help select the optimal system configuration based on your industry, regulatory requirements, and IT infrastructure specifics.
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